This error usually occurs when a user attempts to install the platform with a version that is not compatible with the type of system on their PC. For example, installing a 64-bit version on a 32-bit system. It's important to check your PC settings to determine the system type and download the corresponding version from the Quantower website.
Also check that your Quantower platform version is up to date.
Here's how to check your system type: https://support.microsoft.com/en-us/windows/32-bit-and-64-bit-windows-frequently-asked-questions-c6ca9541-8dce-4d48-0415-94a3faa2e13d
Once you've determined your system type, you can proceed to download the corresponding version.